Juvenile Diabetes Research Foundation selects Convio to Provide Online Marketing, Fundraising, CRM and Event Software and Services

Convio, Inc. (NASDAQ: CNVO) announced today that Juvenile Diabetes Research Foundation (JDRF) has selected Convio as their standard for constituent relationship management (CRM), online marketing and fundraising, and special events for JDRF’s national headquarters and all chapters. JDRF will use Convio’s integrated, on-demand marketing, fundraising and advocacy suite to power and support their efforts to engage constituents and raise money. Common Ground CRM™ will serve as the organization’s primary CRM system, and JDRF will implement Convio TeamRaiser™ to power online registration, fundraising and participant communications for their signature event — Walk to Cure Diabetes.

“We’re excited to be working with Convio because we anticipate that their technology will allow us to more effectively reach and engage a larger type 1 diabetes audience,” said James Szmak, chief information officer of JDRF.  “Their services will help us to optimize our fundraising efforts, which in turn enable us to support critical research to improve the lives of those living with type 1 diabetes today and into the future.”

Common Ground for Relationship Management
JDRF has selected Common Ground as their standard CRM system for both their nationwide chapters and headquarters.  Designed to be simple and flexible, Common Ground allows nonprofits to manage all the relationships needed to fulfill their mission. Since Common Ground was introduced in late 2008, more than 250 charities have chosen Common Ground to replace their traditional donor database.

“With more relationships and means of communicating at our disposal than ever before, JDRF needs a CRM system that helps us execute campaigns that integrate online, direct mail and other fundraising and marketing channels,” said Szmak. “Implementing Common Ground will also enable JDRF to share information in a way that caters to how our constituents prefer to consume information, both on and offline.”

Walk to Cure Diabetes to Leverage Personal and Social Networks With TeamRaiser™
Convio TeamRaiser is a robust online solution for tapping into the personal networks of supporters over the Internet. Using Convio TeamRaiser, JDRF will be able to empower volunteer fundraisers, individuals and/or teams to more simply and easily create and maintain their own fundraising web sites, as well as manage email communication between members, family and friends. TeamRaiser allows constituents to update their network by posting photos and links, providing progress reports and managing secure online and offline donations in support of their efforts. Convio’s open APIs will allow participants and JDRF to leverage social media platforms such as Facebook and Twitter, making it easier for constituents to make donations, communicate with family and friends or participate in events through their social networks.  The platform will integrate with the existing technology systems at the JDRF to enable the organization to access reports and information, as well as more effectively and efficiently manage events.

“We are honored that JDRF has selected Convio Common Ground, Online Marketing and Fundraising and TeamRaiser to help take JDRF’s engagement and relationship efforts to new levels,” said Gene Austin, chief executive officer for Convio. “Changing demographics and technology are driving a shift in philanthropic engagement, as the Internet and traditional communications and fundraising channels become more intertwined. Our modern software-as-a-service model provides JDRF best-in-class software to support its needs, and our open platform allows JDRF to integrate with new and emerging technologies, such as mobile and social, to more easily reach the many audiences affected by this disease.  Our TeamRaiser software will also make it simple for JDRF’s most ardent supporters and other event participants to share their passion for helping people with type 1 diabetes live better, longer and healthier lives through their personal fundraising and communications efforts."

The online fundraising and marketing transaction closed in the second quarter of 2010, while the Common Ground transaction closed in early Q3. Both parts of the transaction were referred to generically in Convio’s Q2 earnings call on August 5, 2010. Terms of the transaction were not disclosed.

About JDRF
JDRF is a leader in setting the agenda for diabetes research worldwide, and is the largest charitable funder and advocate of type 1 research. The mission of JDRF is to find a cure for diabetes and its complications through the support of research. Type 1 diabetes is a disease which strikes children and adults suddenly and requires multiple injections of insulin daily or a continuous infusion of insulin through a pump. Insulin, however, is not a cure for diabetes, nor does it prevent its eventual and devastating complications which may include kidney failure, blindness, heart disease, stroke, and amputation.

Since its founding in 1970 by parents of children with type 1 diabetes, JDRF has awarded more than $1.4 billion to diabetes research, including more than $107 million globally in the past year.

About Convio
Convio is a leading provider of on-demand constituent engagement solutions that enable nonprofit organizations to more effectively raise funds, advocate for change and cultivate relationships with donors, activists, volunteers, alumni and other constituents.

Forward-looking Statements
This press release contains forward-looking statements intended to convey expectations as to the future including, without limitation, statements regarding usage and benefits of the Convio products and services, the benefits to JDRF of using Convio products and services and statements regarding financial impact of the transaction.  Although Convio believes that the expectations reflected in such forward-looking statements are reasonable, future circumstances might differ from the assumptions on which such statements are based. These statements can be affected by inaccurate assumptions and a variety of risks and uncertainties that could cause actual results to differ materially from those described in this press release including, among others: unfavorable economic and business conditions, in particular with respect to the nonprofit market in which Convio operates;  risks related to the roll-out and implementation of multiple, integrated software products and services; risks related to lower than expected usage of Convio’s systems and a corresponding reduction in usage revenue; , risks related to developing new or enhanced solutions to meet the needs of JDRF and other Convio clients; and technological changes that could make Convio’s products and services less competitive. These factors and other risks and uncertainties are described in more detail in Convio’s filings with the Securities and Exchange Commission which are available free of charge at www.sec.gov or on Convio’s website at www.convio.com/investor. These forward-looking statements speak only as of the date hereof, and Convio does not undertake to update or revise any of these statements in the future.


Press Contact:
Karoline McLaughlin
Director, Corporate Communications
Convio, Inc.

Juvenile Diabetes Research Foundation selects Convio to Provide Online Marketing, Fundraising, CRM and Event Software and Services | Convio