Luminate™ Constituent Relationship Management

PRODUCTS

For small or mid-size nonprofits...

Donor Management & Fundraising

For large or multi-affiliate organizations...

Blackbaud's suite of fundraising & CRM products...

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Luminate™ Constituent Relationship Management (CRM) and an array of companion services help you achieve outreach and fundraising success in direct marketing, events, planned giving, major gifts, and advocacy. The full suite is easily configurable, scalable and extensible to the unique business process requirements of any organization and offers unmatched levels in reliability and security.

Leveraging the Salesforce.com development platform, Force.com, versus a proprietary solution, we are able to leverage the world's leading CRM platform, infrastructure, security, hardware and R&D, allowing Convio to focus on the features with the greatest impact on the missions and programs of nonprofits.

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SERVICES
PRICING

ESSENTIALS:
EASIER & BETTER

Optimize corporate, major and planned giving relationship management
Facilitate prospecting and moves management
Simplify gift processing, customizable batch gift entry utility
Integrate pledge and recurring gift management-- both online and offline
Incorporate all of the important online activities: event and personal fundraising registrations, sponsorship tracking, communication preferences
Empower your constituents with time-saving donor and constituent self-service
Add to your 'virtual staff' with Convio Services or choose from an extensive network of service providers who compete and keep professional services fees affordable

UNIFY YOUR
DATA & APPROACH

Single solution for everyone in your organization
360° view of constituents, donors, volunteers, clients – gifts, interests and communication preferences
Metrics made actionable – results and reports available at your fingertips

FUTURE-PROOF TECHNOLOGY

Cloud-based with access via your web browser makes it easier to share system access with remote and affiliate users, no need for specialized hardware or security packages
Configure the system your way, open and extensible with unmatched flexibility
Get started faster with easier to use tools that are designed for maximum user adoption with minimal training
Customize fields, reports and processes, quickly and easily
Move beyond the basics, tap the AppExchange, a rich source of add-on applications
Leverage modern convenience of mobile access with robust smart phone applications

Product Information

Convio Luminate™ CRM Fact Sheet	Download

Case Studies

The V Foundation for Cancer Research	Download
RESOLVE	Read Now Download
Susan G. Komen for the Cure Austin Affiliate	Read Now Download

Hear What Our Clients and Partners Say

C3: Colorectal Cancer Coalition	Watch Now
Susan G. Komen for the Cure, Austin Affiliate	Watch Now
Idealist Consulting	Watch Now
Heller Consulting	Watch Now

Let us help you reach your constituent engagement and fundraising goals

New to integrated, multi-channel fundraising or want to improve the performance of your current fundraising programs? We can help you plan and execute a winning strategy for acquiring, engaging and retaining donors:

Integrated Strategy — Using integrated online and offline marketing channels can help improve your fundraising, advocacy, and communications. We can help you know exactly what to do and how to do it. From defining priorities and setting goals to measuring success, we help you develop a multi-channel strategy that supports your objectives and integrates with your existing marketing and fundraising initiatives.
Campaign Management — We help you plan and execute one-time or ongoing campaigns that include multiple online and offline channels. Services include campaign strategy, database segmentation, customized asks and offers based on donor behaviors plus creative design, email and web page production and testing, and reporting and analysis — with project management services each step of the way.
Data Analytics — We help you apply knowledge about constituent interests and behaviors to your fundraising activities — helping you more effectively attract new constituents, retain existing ones, reactivate lapsed supporters, and nurture relationships to higher levels of engagement. Whether you need comprehensive analytical support or a one-time predictive modeling solution to improve your fundraising campaigns, we tailor our data analytics services to meet your specific needs.

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Ready to talk? Call us at 888.528.9501 or fill out the form below.