Convio, Inc. Names Ted Smith as Director of Client Education

Convio, Inc. — a trusted partner that leads the way in helping nonprofits strategically use the Internet to achieve extraordinary results — today announced Ted Smith, Ph.D., has been named Director of Client Education.

Smith brings extensive knowledge and experience in developing curriculums and designing education and training programs that help ensure successful software deployment as well as provide the knowledge users need to get ongoing results from their technology and services purchase. In addition, Smith is very familiar with Convio's software having been a client and end-user since helping start the Hill Country Ride for AIDS in 2000. As director, Smith will lead the team responsible for the development and delivery of a rich portfolio of classroom, online and customized training programs that help clients use Convio's broad suite of software solutions to more efficiently and effectively reach, motivate and retain constituents.

Most recently, Smith was a principal of a successful consulting practice in business and technical communication services for a diverse portfolio of clients ranging from associations and nonprofits to government entities and Fortune 500 companies. Prior to his consulting venture, Smith held manager, instructor and curriculum development positions with Motive, Inc. At Motive, he led continuing education programs for clients and developed and implemented training and education programs that were recognized with industry awards and consistent praise from attendees and clients. He also served as an assistant professor at the University of Texas at Austin.

Smith earned a Ph.D. in English and Linguistics (1981) and a Master's in Linguistics from the University of Michigan. He also earned a Bachelor's in English and Philosophy from Amherst College.

About Convio

Convio is the leading provider of software and services to help nonprofits use the Internet strategically to build strong relationships with constituents for driving fundraising, advocacy and other forms of support. Convio has online solutions for fundraising, advocacy, Web content management, event fundraising, ecommerce and email communications. All solutions include the Constituent360™ platform, a sophisticated, online marketing database that centralizes constituent data and integrates with offline databases.

Convio's clients include American Red Cross, American Diabetes Association, American Society for the Prevention of Cruelty to Animals, AVON Foundation, Easter Seals, Farm Aid, National Association of REALTORS®, National Multiple Sclerosis Society, Sierra Club, Susan G. Komen for the Cure, and Thirteen/WNET New York. For more information, please visit www.convio.com.

Press Contact:
Karoline McLaughlin
Director, Corporate Communications
Convio, Inc.

Convio, Inc. Names Ted Smith as Director of Client Education | Convio