Convio's Services Team is our company's in-house interactive agency — the largest of its kind serving the nonprofit sector. Our team members are experienced interactive professionals passionate about charitable change.

Our Services Team is passionate about working with clients to deliver sustainable online results. We take into account your unique organizational structure, needs and budget when making our recommendations and then help you strike the right balance between implementing solid fundamentals and tackling advanced tactics and techniques.

Equally important to having the right technology is having the right people — people with the expertise to build strong and lasting relationships with supporters online. We offer the assistance and resources you need to set realistic goals, design an engaging website, and implement effective campaigns that drive results. We're here to help you move people, raise more funds and change the world.

Strategy Consulting

It all begins with a plan. We can create a strategy that's tailored to your organization and your fundraising, marketing, advocacy and communication needs. From defining strategic priorities and creating a realistic timeline, to setting goals and measuring their success, we'll make sure that your online strategy supports your overall goals and integrates with your offline initiatives.

Convio Go!

Our Convio Go! team works with clients who are relatively new to online marketing and fundraising. We help organizations set realistic goals, build a plan and measure progress. The Convio Go! Program is based on what’s worked for hundreds of organizations for the last decade. This structured, year-long program includes strategic guidance, superior software, step-by-step training, and campaign execution to help you start seeing tangible results quickly. During this program, you join our Go! team online on a frequent basis to learn, share, and benchmark your results.

Design Services — Visual Design, Information Architecture, User Experience

We've worked with many of our clients to implement redesigns that incorporate an integrated strategy, better serve their supporters and drive greater online engagement.

Many organizations skip the key step of examining their core target audience groups in detail when working on a website redesign. Not us. We gather critical insight by conducting user experience interviews, including speaking directly to some of your supporters. We also consider usability and accessibility needs of your audience.

Based on our understanding of behaviors, perceptions, attitudes and needs of all the targeted profiles, we then develop a design, which includes overall information architecture and intuitive website navigation. We also consult with clients on site content – writing for the web, editorial planning, and maintaining fresh content. Our thorough approach will meet your organizational goals and the online needs of your constituents.

Campaign Execution

To augment your team's capacity, our Interactive Specialists can help you implement and manage your online campaigns. We help you plan and produce high-quality email newsletters, envision and execute list-building initiatives, and turn your ideas into great online programs.

Best Practice Implementation

When you become a Convio client, you will be assigned a Project Manager who will configure your Convio-powered website to meet your unique objectives, such as engaging a key audience group with email marketing, maximizing event fundraising, building a core online activist group, or reaching recruiting goals. We also work with you to build your top-priority online campaign, setting you up for early success. Our proven implementation methodology has delivered measurable impact for thousands of our clients' initiatives.