What drives me nuts is the proliferation of unwanted pop-ups like this one.Can't you people make a living without intrud- ing into everyone's private communica- tions? You apparently have no sense of pride or shame. - ralph hanson

My donor software does not THINK like I do. It thinks like a database, not the fundraiser that I am! - Allison

Creating a mailing list that actually merges w/ zip codes intact in spite of using Microsoft Special category...they still disappear!!! - Denise

There is no way for monthly donors to correct their credit card information - doug abel

It doesn't support donor data integration. So, I don't have an easy way of figuring out how much someone gave online vs off. - Peter

*double ligne pour l'adresse : porte à confusion pour les personnes qui s'incrivent (ils inscrivent le numéro civique dans une cellune et le nom de la rue sur l'autre cellule * les numéros de téléphone devraient être sur 3 cellules ou pouvoir séparer les séquences par un trait-d'union (certaines personnes le font, d'autres ne placent aucun trait d'union, classement des numéros de téléphonemal fait) - Marie-Fracec

You cant search by company - Krista Palmer

Information for each donor is stored in several different places, i.e. when I'm trying to find out info on a donor, I have to navigate several places within their record - KLC

I am frustrated with the fact that the RSVP form has set wording we can't change, and uses the word "ticket" throughout. Our event is black-tie, and does not require tickets - and much of the wording is confusing to our needs. - Emma Croston

we bought eTapestry thinking it had everything we needed, only to learn that neary "everything" costs extra - Alison

Can't find the "relationship pathways" tab or button. - Craig T. Nelson

The only way to get a different report from our database is to email the consultant who implemented it. - Jason Unger

The WYSIWYG is a joke. - Frustrated Convio User

The inability of the program to send attachments in any email blasts. - Rebecca

It automatically sings you off but does not save your work before doing so. - Anonymous

I hate the inconsistency that occurs with multiple staff entering data without proper training. - Lori Porter

Duplicate entries are constantly created and must be manually merged. - Lisa Taylor

The database I use is based on queries using Boolean logic. The queries can be difficult to create and one typo can throw off the enter query structure. In this day and age, who still actually writes queries anyway? - Ken Small

I hate that I'm the only one in the office that can use Raiser's Edge. Everyone else is too lazy to learn it. - Hard Working

The biggest challenge I've found is in accessing and effectively utilizing silos of data that can't easily interact or 'talk to one another'. - Robert C. Vogel

You cannot add offline donations online to appear in the thermometre. This frustrates all our team users. - Cheryl Eidt

Convio has a short time out. I have lost many changes because of this and have had to redo. Still not comfortable with district specific emails/action alerts. - Sherry

Multiple year pledges and credits (non-write off) plus flow through funds are a thorn in our side primarily. - Alicia Hammang

A database should be a time saving tool, not yet another thing to go wrong - Jessica Curtis

Our office is using Convio but one of the concerns/complaints is that the "donee" cannot tell the amount of a gift that was given or if the gift is recurring. They have to contact the administrator who runs a report to get that information for them. - Duane Baty

Only the database manager understands our database - Anonymous

We have a number of "relationships" we would like to be able to maintain in our donor database - more alumni that donation oritented - and we have yet to find a tool that will allow us to do that easily. - Guy VanderLek

No support for "family" or "couple" memberships (2 individual entries that print as one label) - Tom Limoncelli

Like Janet, I can't change the order of the fields - and I'm forced to keep them even if I don't want (or need) them. I know it's one program for a lot of people/organizations, but it just doesn't seem to be at all user-friendly. - tntecumseh

Not going to name my software, but we pay for things we will never use and we pay a lot. When we try to move data to and from it and other software Programs it is a nightmare. I know my support person better than some of the people I work with. - Rick McCarthy

I can't change any fields or the order of fields. We don't use most of them but have to keep them. - Janet Puckett

Seems like every time we upgrade our database we have to write a check to buy new hardware. - Paul Green

CONVIO times-out is too short! Working on messaging will time out and i will loose my changes,a and have to log back in and start all over again...pleasse lenghen the time before the system kicks you out! - ryann summerford

I hate that we spent hours and money training everyone to use the database and still had to hire a database administrator to make it work. - Bill P

I hate that so many people have had there hand in our database that I feel like the data is compromised. I wish that I could just start over! - Jenna Plakut

It drives me crazy that I have to click so many times to just run a report. If I click "Run" on a custom report where the criteria remains the same, I would like the report to just run. - Tracey Roberts

You cannot copy emails from the transaction field to the Constituent 360 field. - Elaine Wade

I wish I could download the information of the donors for my team captains and walkers into a spreadsheet. Then, I can do a mail merge and send out form letters. - Jennifer Young

I wish I could download the information of all of my donors (to include walkers, team captains and their donors) to a spreadsheet so I can send out letters. - Jennifer Young

I wish I could download the information from my database to Excel so I can do a mail merge with Word. - Jennifer Young

I hate that I can't easily do Nth Selects in Raiser's Edge. - Neil

I hate that I cannot append or update records easily through an automated process! - Sarah