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Meals On Wheels & More

"The holidays are a crazy time for us. With receiving so many donations at one time, we were struggling to keep up and stay on track. We needed a faster and more efficient system that would be able to keep up with our donations. Common Ground did just that and more."

- Andrea Torres, Vice President of Development, Meals On Wheels & More

About Meals On Wheels & More

Meals on Wheels and More (MOWAM) is a multi-service organization that seeks to nourish and enrich the lives of the homeless and other people in need through programs that promote dignity and independent living. In addition to preparing close to one million meals a year, MOWAM also offers many other programs designed to keep people healthy and living in their own homes including outreach programs to nearly 4,000 Austin, Texas residents.

The challenge

  • Data was dispersed across multiple spreadsheets and a database, making it difficult for the organization to manage donations and have a true view into their constituents
  • Struggled managing the number of donations, especially during the holidays
  • Needed a more seamless, integrated database that allowed them to enter donations and send acknowledgements quickly
  • Needed an easier way to track and report on grants, prgrams, constituents and fundraising activities

The solution

  • Consolidated multiple spreadsheets of constituent data into one integrated donor database, Common Ground
  • Able to build customized fields and page layouts giving donors the option to memorialize a single donation to multiple persons

Results

  • Now can customize and send targeted communications and track contact information so they can better tailor future communications to recipients based on interests
  • Saved valuable time and money in the ability to input donations more efficiently

Related links


Meals On Wheels & More | Convio