Common Ground on Force.com

The CRM solution for nonprofits, built on Force.com

We're honored to have been selected as one of the Force.com 40 best applications.

Convio Common Ground is a Constituent Relationship Management (CRM) system built for nonprofit organizations. By continually adding features and functionality to a standard Salesforce Enterprise or Unlimited Edition installation, we're delivering unparalleled innovation for your nonprofit. 

Convio is committed to ongoing investment in Common Ground, both from a product perspective and company resource investment.  Convio has more than 20 staff working exclusively on Common Ground, this includes engineering, QA, support, documentation, training, partner services, client programs, sales & marketing, and executive management.  We provide support to all Common Ground clients at no additional cost and provide a peer community for sharing best practices and ideas. 

Why Choose Common Ground?

Convio has been working exclusively with nonprofits since 1999, we understand the needs of nonprofits because this is all we do and our products reflect this commitment.  Our team has invested more than 10,000 man hours developing, testing and documenting the features included in Common Ground – and we're just getting started!

Key Features

• Constituent and Relationship Management (Learn More)
• Donation Management (Learn More)
• Event Management (Learn More)
• Volunteer Management (Learn More)

Watch a Demonstration Video

The following videos are recommended for organizations already familiar with the Salesforce CRM:

• Batch gift entry
• Pledge management
• Volunteer management
• Events management
• Contacts, Accounts and Relationships

Frequently Asked Questions

For nonprofits already using Salesforce.

Can Common Ground be added to an existing Salesforce installation?
Yes.  Common Ground has been designed as a managed package that can be added and removed from a Salesforce Enterprise or Unlimited Edition installation.  However, because Common Ground modifies the core objects for Accounts, Contacts and Opportunities, proper diligence and preparation are required to ensure a successful installation.  This is best done by one of our experienced Certified Solution Partners. We've had many nonprofits make the switch from Salesforce to Common Ground, our Account Executives can provide references and help discuss the process when you're ready.

Can I trial Common Ground on my existing Salesforce installation or Sandbox?
No.  While technically feasible, this is not an advised practice.  We recommend getting a trial version of Common Ground that is seperate from your existing installation and evaluating it thoroughly before beginning the process to have it installed.

Is the price of Common Ground in addition to what I'm paying to Salesforce?
Yes.  Like Salesforce, Common Ground follows a per seat license model.  Each staff person who wishes to use Common Ground will need a Common Ground license that is associated with their Salesforce user license.  Our pricing for seats 1-10 is $100 per month per license.  We are happy to provide a quote for organizations seeking 11 or more licenses.

Must all of my Salesforce users have a Common Ground license?
No. You can choose to purchase only the Common Ground licenses you need, which may or may not equal the number of Salesforce licenses being used.  Have 10 Salesforce licenses but need only 5 Common Ground licenses? No problem.

Got more questions?
Send us an email at commonground@convio.com